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Terms & Conditions


Domestic orders can take up to 5-6 business days, (or longer depending on the circumstances).

International orders can take up to 5-15 business days, (or longer depending on the circumstances).

I always endeavour to get items sent out as quickly as possible, but as a sole trader making, selling and packaging items myself, it may take a few days before your parcel gets shipped out. Please be patient as I work to get your purchase safely to you. If for any reason there is an unexpected delay to me shipping your purchase, I will contact you directly.

Items sent from my studio outside of Ireland are handled by the receiving country’s postage service and customs. If your item goes missing in transit please contact myself and the postage companies involved. I will work to help resolve the situation but unfortunately parcels occasionally go missing in the mail, in which case please get in touch and we can arrange a refund or for another order to be sent out. This happens very rarely and I deal with any instances of breakage/missing items on a case by case basis.

There might be tax or customs charges on some items shipped abroad. Please keep in mind that you may need to pay customs fees upon pick up of your parcel.


Returns are only accepted if I accidentally ship out incorrect items. If this does occur, please get in touch and I’ll rectify the order.

Returns will not be accepted in any other circumstance.

Caring for your Ceramics

The pieces I create are made from porcelain clay and are fired in an electric kiln to 1280 degrees celcius. Porcelain is a strong, glasslike material, but care is needed when handling to prevent chipping and breakages. Hand washing your handmade ceramic items would be preferable but they will be fine in a dishwasher too, they are also suitable for microwaving. 

 I try for uniformity within series of my work but due to the unique qualities of handmade ceramics, small differences may occur within groups of related objects. Pots listed as unique items should appear as pictured.

Shop Updates

I restock my shop in large batches, and give notice of a 'shop drop' via my instagram and facebook accounts.

Privacy Policy

Lydia Smith operates (, which provides the of acting as informative website for Lydia Smith and a store front for when items are sold online.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use this website. If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. We will never use your collected information for anything other than sending out a newsletter or products, if you do in fact purchase from this website.

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with, our website analytics provider, to learn about site traffic and activity.


When you buy something on this website, we collect personal information from you to fullfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

This website is hosted by collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address needs the data to run this website, and to protect and improve its platform and services. analyses the data in a de-personalised form.

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Wix, our email marketing provider, so they can send these emails on our behalf.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers


We may employ third-party companies and individuals due to the following reasons:

  • To facilitate taking payments, collecting information for the newsletter and shipping pottery.

  • To assist us in analysing how users use the website.

We want to inform our users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.



We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites


Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy


Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy


We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us


If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact me.

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